On conflict resolution and how to build bridges…

Let me tell you a story. We bought a pure bred dog last year. A nice and presumably healthy Vizla from reputable breeder. It was our first dog. We fell in love with her. She is so sweet. Our main reasons to have a dog was to provide companionship and balance to our only child.Continue reading “On conflict resolution and how to build bridges…”

The best in others…

Every day, I am involved in managing conflict situations, difficult discussions and unpredictable events. On a daily basis, I have had to learn how to manage the emotional aspect of conflicts before adopting a rational discourse and proposing solutions.Recently, I wrote “when we give emotions the space they need to be felt and shared, theyContinue reading “The best in others…”

There’s nothing small about virtual small talk

On making video conferencing more palatable… Nowadays, many of us spend a significant part of our work life communicating through the phone and using videoconference.   I recently had a conversation with a good friend, Ilias Benzeguir, who asked me the question: “What are we losing when we meet online compared to in person?”  My answerContinue reading “There’s nothing small about virtual small talk”