Every day, I am involved in managing conflict situations, difficult discussions and unpredictable events. On a daily basis, I have had to learn how to manage the emotional aspect of conflicts before adopting a rational discourse and proposing solutions.Recently, I wrote “when we give emotions the space they need to be felt and shared, theyContinue reading “The best in others…”
Category Archives: Communication
There’s nothing small about virtual small talk
On making video conferencing more palatable… Nowadays, many of us spend a significant part of our work life communicating through the phone and using videoconference. I recently had a conversation with a good friend, Ilias Benzeguir, who asked me the question: “What are we losing when we meet online compared to in person?” My answerContinue reading “There’s nothing small about virtual small talk”
Martin Pham Dinh 